Primum non nocere: First, do no harm, is one of the central tenets of medicine. As you take the first steps in this journey that leads to unburdening yourself from glasses, we want to meet you at the outset with the assurance that we are of one mind on this. Keeping your eyes safe is not just one of the important points that guide the way ahead, it stands primary and solitary as the only gateway through which we will start down this path together.
We leave no stone unturned. Actually, we turn each stone over several times just to be sure. Dr. Hunter likes to quote his mentor, Dan Durrie, who said, “these procedures are 95% knowing what to do, and 5% doing it.” With obsessive, compulsive (the helpful kind) data collection and analysis of your eyes, that 95% is revealed. Do you need to have the individual cells lining your cornea photographed and (literally) counted? Probably not! But you and we both need to know that we didn’t overlook a single, microscopic detail that may influence the best way forward. Read more about our 90-minute exam.
It is a bit of an indictment of the medical profession in general if the word “honesty” looks out of place when enumerating the specifics of procedural safety. It isn’t a scientifically measurable quantity, but if honesty doesn’t guide the process — if transparency about the details isn’t absolute — then the best testing in the world can’t help you. Without digressing into a discussion of ethics, we just want you to know that we are acutely aware that if all you have is a hammer, everything can look like a nail; so we promise you that even if all we have are lasers and lenses, we are vigilant to ensure that every eye doesn’t look like a good candidate. We’ll still be really nice about it if a procedure is not a good fit for you.
For a specific task like giving you a new lifelong lens, there are specific pieces of technology that can make the job beautifully predictable instead of worryingly uncertain. Each piece of the diagnostic suite, each tool used in the procedure, every machine that will help get you the best vision — they have been chosen based entirely on being the best available in each category. Just like you wouldn’t buy a discount parachute, we don’t want you to have to wonder if you bought the most cost-efficient surgery possible. We don’t do discounts for that very reason.
The level of sterility required for surgical procedures is actually a tiered system, and many surgeries don’t require a top-level requirement of “sterile,” but instead just need the next category down of “clean.” The sterilization and/or techniques used in your natural lens replacement are the most strict existing category. Even though the procedure is only microinvasive, every instrument is sterilized and maintained by the same standards that would be necessary for brain surgery.
The drops used before, during, and after your procedure are chosen for a specific reason: each one is the best for its job. If there is even a 0.1% difference in performance of a one medication over another, you deserve the better one. There’s no way for you to know if you’re the 1 in 1000 that a specific drop made a difference, so we make sure to treat everyone like they are the 0.1%.
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